Privacy Policy

At Christwin, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Christwin collects, uses, stores, and safeguards your information when you visit, browse, or make a purchase from our website https://christwin.us.

Christwin is a contemporary art and home décor brand dedicated to creating timeless sculptures and modern artistic pieces that elevate every space. Each creation is crafted with precision, emotion, and elegance — turning homes into living galleries of style and meaning.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1) Information We Collect

When you interact with Christwin, we may collect the following types of information:

A) Personal Information

We may collect:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Order and transaction details

• Messages or inquiries you send to us

Payment Information: Payments are processed securely through third-party payment gateways. Christwin does not store or have access to your full credit/debit card details.

B) Non-Personal Information

We may automatically collect:

• IP address

• Browser type, device type, and operating system

• Pages visited and time spent on the website

• Referring URLs

• Approximate location data (city/state)

This data helps us improve website performance, security, and user experience.

2) How We Use Your Information

We use collected information for:

• Processing and fulfilling orders

• Shipping and delivery coordination

• Customer service and support

• Order confirmations and updates

• Managing returns, exchanges, and refunds

• Improving website functionality and performance

• Preventing fraud and unauthorized activities

• Legal, tax, and regulatory compliance

We only collect and use information that is necessary for legitimate business operations.

3) Cookies & Tracking Technologies

Christwin uses cookies and similar technologies to enhance website functionality and user experience.

What Are Cookies?

Cookies are small data files stored on your device that help websites remember preferences, enable essential functions, and improve performance.

Types of Cookies We Use

1. Essential Cookies
Required for core website functions such as secure checkout, cart management, and navigation.

2. Performance & Analytics Cookies
Help us understand how visitors interact with the website so we can improve layout, content, and usability.

3. Functional Cookies
Remember user preferences such as language, location, and previously viewed items.

4. Marketing Cookies (If Applicable)
Used to measure marketing effectiveness. Christwin does not sell or misuse personal data for advertising.

You may disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

4) Cookies Consent Popup Text (Recommended)

Popup Text:

Christwin uses cookies and similar technologies to ensure proper website functionality, improve performance, and analyze traffic. Some cookies are essential for the operation of the website. By clicking “Accept”, you consent to the use of cookies in accordance with our Privacy Policy. You may manage cookie preferences through your browser settings.

Buttons: Accept | Reject Non-Essential | Privacy Policy

5) Third-Party Services

We may share limited data with trusted third parties only as necessary to provide our services, including:

• Payment processing providers

• Shipping and logistics partners

• Website analytics providers (e.g., traffic measurement tools)

• Email communication services

All third-party providers are required to protect your data and use it only for providing services to Christwin.
Christwin does not sell, trade, or rent your personal information.

6) Data Security

All payments are processed through secure, encrypted gateways. Christwin uses reasonable administrative, technical, and physical security measures to protect user data.

However, no online system is 100% secure. By using our website, you acknowledge that you provide information at your own risk.

7) Data Retention

We retain personal information only as long as necessary to:

• Complete transactions and deliver services

• Provide customer support

• Maintain business records

• Meet legal, tax, or accounting obligations

When no longer required, data is securely deleted or anonymized.

8) Your Privacy Rights (GDPR & CCPA)

Christwin complies with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

GDPR Rights (EU Residents)

You may have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Request data portability

We process personal data based on consent, contractual necessity, legal obligations, and legitimate business interests.

CCPA Rights (California Residents)

You may have the right to:

• Know what personal data we collect

• Request deletion of personal data

• Opt out of the sale of personal data (Christwin does not sell data)

• Receive equal service regardless of exercising your rights

All privacy requests will be verified before processing.

9) Do Not Sell My Personal Information

Christwin does not sell personal information. If you have questions regarding privacy rights, you may contact us using the information below.

10) Children’s Privacy

Christwin does not knowingly collect personal data from children under the age of 13. If such data is discovered, it will be promptly removed.

11) Policy Updates

Christwin reserves the right to update this Privacy Policy at any time. Changes will be posted on this page and become effective immediately upon publication.

12) Contact Information

For any questions regarding this Privacy Policy, cookies, or data protection rights, please contact us:

Christwin

Address: 102 N Collins St, Plant City, FL 33563, United States
Phone: +1 (719) 765-2007
Email: jordan@christwin.us
Website: https://christwin.us
Customer Service Hours: Monday – Sunday: 10:00 AM – 8:00 PM
Closed only on major public holidays.